Questions, answered.
Everything you might want to know before booking your first clean. Still curious? We’re a call or message away.
Booking & Scheduling
Request a quote online or by phone in about a minute — just tell us your home size, rooms, and how often. We’ll send a flat-rate price and available dates. No in-home estimate required.
Not at all. Most clients give us secure entry instructions and go about their day. Your access details are kept private and shared only with your assigned team.
Yes — anytime, with no penalty for recurring plans. Just give us a heads-up and we’ll move, pause, or cancel your visit.
We keep a few flex slots open each week. Call or text and we’ll do our best to fit you in — same-week is often possible.
Our Cleaners
For recurring plans, yes — you get a dedicated team that learns your home. If they’re ever out, we brief a backup using your home notes so nothing changes.
Every cleaner is a background-checked, insured W-2 employee — never an anonymous gig contractor. They arrive in uniform and treat your home with care.
Yes. Marigold Home Cleaning Co. is fully bonded and insured, so your home and belongings are protected on every visit.
Our 100% happiness guarantee has you covered. Tell us within 24 hours and we’ll return to re-clean the area free — no questions asked.
Products & Safety
Eco-friendly, plant-based products safe for kids, pets, and sensitive households come standard. Prefer something stronger for tough jobs? Just ask.
Yes — non-toxic by default. Let us know about allergies or sensitivities and we’ll tailor the products we bring.
Nope. We bring everything — products, microfiber cloths, and equipment. If you’d like us to use a specific product of yours, just leave it out with a note.
Yes, our teams carry their own equipment. For homes with special flooring, let us know and we’ll adjust our approach.
Pricing & Payment
Flat-rate, not hourly — you approve an all-in price before we start, based on your home’s size and the service. No clock-watching, no surprise add-ons.
Yes. Weekly and bi-weekly plans have the lowest per-visit price because a maintained home is faster to clean. One-time visits cost a bit more.
Securely after your clean, by card on file. For recurring plans, billing happens automatically after each completed visit — no envelopes of cash to leave out.
New clients can use code FRESH40 for $40 off a first clean, and recurring plans save on every visit. Ask about referral credits too.